Orders & Shipping Policy
At Reborn World, we aim to provide a smooth and reliable ordering and delivery experience for all our customers.
1. Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is confirmed, you will receive an order confirmation email or message.
2. Shipping Locations
- We currently deliver across [UAE / specific regions – edit as needed].
- International shipping may be available for selected products.
3. Estimated Delivery Time
- Standard Delivery: 2–5 business days
- Express Delivery: 1–2 business days (if available)
Delivery times may vary due to location, weather conditions, or courier delays.
4. Shipping Charges
- Shipping fees are calculated at checkout based on your location and order size.
- Free shipping may be available on selected products or promotional offers.
5. Order Tracking
- Once your order is shipped, tracking details will be shared via email or SMS.
- You can track your order using the courier’s tracking link.
6. Delivery Attempts
- Our courier partner will attempt delivery up to 2 times.
- If delivery fails due to incorrect address or unavailability, additional charges may apply.
7. Damaged or Missing Items
- If you receive a damaged or incorrect product, please contact us within 24 hours of delivery.
- Provide clear photos or videos for quick resolution.
8. Used / Refurbished Electronics
- All used or refurbished products are tested and quality-checked before shipping.
- Minor cosmetic wear may be present and does not affect product performance.
9. Order Cancellation
- Orders can be cancelled before shipment only.
- Once shipped, cancellations are not possible.
10. Contact Us
For order or shipping-related queries, contact us at:
Email: info@reborn-world.com
Website: https://reborn-world.com/